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ReTargeting with a Freemium Model: Long Term ROI


The basic nature of ReTargeting has huge benefits for anyone who’s trying to retain customers and increase their ROI.By solely targeting the users who have been to your site, retargeting can help out any company that needs to retain customers to drive sales, such as companies with a freemium modeled product. With an optimized conversion funnel, these retained users will be more prone to convert.Additionally, ReTargeter’s ability to track click-through and view-through conversions can display the value of your campaign beyond what’s offered to you by your analytics suite.

With a freemium model, one of our clients utilized the power of retargeting to drive conversions over a month long cycle of retargeting.Being confident in its conversion funnels, our client focused 75% of its budget on driving traffic to an optimized landing page in hopes of getting users to give them a try.Since these users were people who previously checked out our client’s site, they’ve already had some interest in the product, and were very prone to trying out the free trial.Taking it a step forward, our client ran the rest of their retargeting budget toward bringing their free trial users to an optimized landing page, hoping that these engaged users loved the product so much that they’d actually pay for it.

So how did this campaign perform?  Beautifully.  To give you an example of the ROI, just last week:

  • We captured 44 email leads who signed up for the free trial, at a value of $7.16/lead
  • We drove 7 sales that week which added up to a 134% immediate ROI (not counting the email leads above)
  • Because the product is freemium with an ongoing subscription, the ROI scales linearly in the long term

The power of retargeting with an optimized conversion funnel can deliver huge benefits to any SMB with a freemium model.But what’s so special about this combination?How can these 2 things alone deliver such a huge ROI? Consider this:

  • If more people start using the free side of a freemium product, then there will be more people who will potentially convert to the premium side of the product
  • retargeting brings people interested in both sides of the freemium product back to their appropriate landing page
  • Optimized conversion funnels will increase your number of conversions on both sides of the freemium product

Using retargeting to feed retained users throughout your funnels increases sales in the short term.Keeping these users subscribed to your premium product, while continually adding more conversions every month, will have a tremendous impact on your ROI in the long term.

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Case Study: BattlBox

Battlbox Logo | ReTargeter

BattlBox sends monthly packages of personally handpicked survival, tactical, and EDC items of the highest quality. Having amassed a large buying power early on, they are now delivering items to their customers at typically half of what their customers would pay if they bought them on their own. Founded in February 2015, they armed themselves […]

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