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How to Get Started With Social Media Marketing


Social media marketing presents a tricky paradox: everybody knows they need to be doing it, but very few people know how to do it right. That’s because it’s extremely difficult to determine the return on investment of social media marketing, which is why gurus in the space frequently rely on words like “engagement” and “driving conversations” instead of “sales” (warning: I’ll be using these terms too, but in their proper context).

So why bother? Because the hype around social media is mostly justified. A new Nielsen’s report shows that people spend close to a quarter of all of their online time on social networks, and this number is expected to grow as more users and functionality are added to the social web. Some have even said that social networks, and the relationships embedded within them, present an alternative to the “traditional” web, and will eventually supplant search engines like Google as the central hub for finding information. For better or worse, social media will only continue to grow in importance in the near future.

Read the rest of the post written by ReTargeter’s Hafez Adel on the TurnHere blog.

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Case Study: Zendesk

Zendesk is a web based customer support software company with a pretty keen ticket management system and a strong customer community. Offering a variety of products from starting from a free trial to three paid tiers, Zendesk began using ReTargeter with the hopes of achieving a strong direct ROI, as well as obtaining additional branding. […]

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